Usually, the applications have time-out settings which will request users to re-login again. Q11: After I login the system/application with Duo 2FA, do I need to login with 2FA again if I access the system/application later?Ī11: It depends on the system/application settings. Details can be found in Duo knowledge base website. This should trigger to prompt immediately. Q10: When I tried to login O365, I did not receive any message from the Duo mobile app asking me to approve or deny the login.Ī10: Sometimes the Duo push did not prompt in time, you may try to open the Duo Mobile app, ‘pull down’ the screen to force a refresh with server. Q9: Will the Duo Push / SMS use my mobile data?Ī9: We only enabled Duo Push and it requires Internet connection, so it will use your mobile data if you are receiving Duo Push while you are connecting with your Internet Service Provider. Q8: If I forgot to bring my enrolled mobile device, can I skip the 2FA?Ī8: You need to generate a bypass code with your CU Link Card via Duo 2FA Self-Service User Portal, then use the bypass code to login the systems. Q7: What can I do if my enrolled mobile device is malfunction?Ī7: You need to generate a bypass code with your CU Link Card via Duo 2FA Self-Service User Portal, then use the bypass code to login the Duo 2FA Self-Service User Portal again, register your new mobile and manage (delete) your old mobile. Q6: What should I do if I changed my mobile device?Ī6: You need to login the Duo 2FA Self-Service User Portal to register your new mobile and manage (delete) your old mobile.
Outlook 2016 for mac 設定 update#
You may skip it first to continue and arrange for update according to your usual practice.
Outlook 2016 for mac 設定 software#
Q5: I found the following warning message when I login to Duo Portal, may I know what software it will check? If I skip to update the software, will it block us to login?Ī5: Only the browser version will be checked and notify user if their browser is out-of-date.
The error “Invalid Certificate” is most likely triggered by your Wi-Fi which certification is not trusted by DUO. Then try to login again on your PC, a DUO Push should be sent again to your mobile for approval. Q4: I try to login my PC with Duo Authentication, but it prompts “Invalid Certificate” on my mobile and cannot send a push to my mobile.Ī4: Please turn off the wifi on your mobile and automatically switch to use your data service provider for network connection. For users who installed and activated the Duo mobile app before, they will not be affected.
Q3: Can I use Duo Mobile on Windows Phone?Ī3: As the application support for Duo Mobile on Windows Phone ended on, and the app was removed from the Windows Store on, you will not be able to download the app from this date. Q2: I received an unexpected Duo Push notification from my Duo Mobile App, what should I do?Ī2: The Duo Push notification is a login request from your account, if it is not initiated by you or is unexpected, please tap ‘Deny’ to reject the request. Q1: I have a mobile phone and a tablet, can I enroll both of them to use Duo 2FA?
Outlook 2016 for mac 設定 android#
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